Title Specialist

https://www.veroscredit.com/ • Full-time • Santa Ana, California, United States • $18 - $24 / hour • 1d ago

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

Medical, Dental, and Vision Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Accident, Hospital, Indemnity Insurance
Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
401(k) Plan
Employee Stock Ownership Plan (ESOP)
Tuition Reimbursement
Paid Holidays
Paid Time Off (PTO)
Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
Referral Bonus
Quarterly lunches
Daily fresh fruit
Office Starbucks Coffee/Latte/Espresso Machine
And a lot more!

About The Position

The Title Specialist will be responsible for the overall management and maintenance of registration and title documents for funded loans. In addition, they will act as a service provider for internal and external customers regarding title release requests and perform other title related responsibilities.

Responsibilities:

Receive, review, and process all DMV related materials such as Certificates of Title, Vehicle Lien Registrations, Duplicate Titles and Title corrections including handling incoming correspondence.
Manage an assigned daily report of title releases.
Communicate with dealerships, vendors and DMV's to resolve issues such as outstanding, overdue, and pending titles.
Open claim investigations with DMV states due to inaccurate information.
Ensure that all registration and title information is accurately entered in the appropriate databases.
Provide excellent service and respond to customer requests, both internal and external, regarding account statuses, title or registration issues.
Build effective working relationships with customers, dealers, and other supporting departments to facilitate interdepartmental coordination and communication.
Recommend new approaches, policies, and procedures to increase department productivity and efficiency.
Other duties assigned.

Requirements:

2+ years of administrative experience.
Preferred DMV title handling experience.
Strong multi state knowledge of DMV title processes and electronic lien title programming.
Strong problem-solving skills.
Ability to interact with others in a professional, tactful and sensitive manner.
Effective communication and organizational skills with a strong attention to detail.
Ability to thrive in a fast-paced work environment and to work independently as well as part of a team.
Bilingual English/Spanish is preferred.
Available to work a flexible work schedule and some Saturdays.
High School Diploma or GED or equivalent work experience.

Salary: $17.50 - $23.50/hour

Veros Credit, LLC is an equal opportunity employer

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