Watertown Ford is looking for a knowledgeable and enthusiastic Electric Vehicle (EV) Product Specialist to join our team. This is a non-sales role focused on educating and assisting customers interested in Ford’s innovative EV lineup, including the Mustang Mach-E, Ford F-150 Lightning, and E-Transit. If you’re passionate about technology and cars and are a quick learner with a keen interest in the future of transportation, this position could be a great fit for you!
Key Responsibilities:
- Serve as the go-to expert on Ford’s electric vehicle lineup, including detailed knowledge of the Mustang Mach-E, Ford F-150 Lightning, and E-Transit models.
- Stay up-to-date on the latest trends, developments, and competitor models in the EV market to provide insightful and thorough answers to customer questions.
- Assist customers online, over the phone, and in person by answering inquiries, showcasing vehicle features, and conducting in-depth demos.
- Educate customers on EV features, capabilities, and specifications without focusing on pricing or sales details.
- Demonstrate a strong understanding of EV technology, battery life, charging options, and the unique benefits of Ford’s electric lineup.
Requirements:
- Strong passion for technology and cars, with a particular interest in electric vehicles.
- Ability to quickly absorb and retain information, staying informed on evolving EV market trends and competitor vehicles.
- Excellent communication skills for effectively engaging with customers and providing clear, accurate information.
- Proactive, customer-focused mindset, dedicated to enhancing the EV knowledge and confidence of potential buyers.
This role is ideal for individuals looking to bring their love of technology and cars to a customer-centered position, helping customers explore and understand the benefits of driving an electric vehicle. Join Watertown Ford in leading the way in the automotive industry’s shift toward a greener, more sustainable future!