Job Overview

We are seeking a motivated and dynamic individual to join our sales team at Tempe Auto Group. The ideal candidate will possess a passion for automobiles and a strong desire to provide exceptional customer service. As a Sales Consultant, you will be responsible for guiding customers through the car buying process, ensuring they have all the information needed to make informed decisions. This role requires excellent communication skills, slef motivation, a knack for sales, and the ability to manage inventory effectively.

Responsibilities

Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.).
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
Other tasks as assigned.

Experience

Previous experience in automotive sales or outside sales is preferred but not mandatory.
Familiarity with dealership operations and inventory management systems is advantageous.
Proficient in using software tools related to sales management and customer relationship management (CRM).
Strong communication skills with an emphasis on building rapport with customers.
Ability to work independently as well as part of a team in a fast-paced environment.

Join us in delivering an exceptional car-buying experience while advancing your career in the automotive industry!

Job Type: Full-time

Pay: $30,000.00 - $250,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Paid training
Vision insurance

Schedule:

10 hour shift
8 hour shift
Day shift
Evening shift
Night shift

Supplemental Pay:

Bonus opportunities
Commission pay
Monthly bonus
Performance bonus
Retention bonus

Ability to Commute:

Tempe, AZ 85284 (Required)

Work Location: In person

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