Position Summary
John Jones Auto Group is seeking an experienced and driven Automotive Finance Director to lead and support our Finance & Insurance operations. John Jones Auto Group is a growing five-store dealership group, and this is a key leadership position with significant opportunity for the right candidate as we continue to expand.
This position plays a critical role in delivering an exceptional customer experience while maintaining strong profitability, compliance, and lender relationships across the dealership group. The ideal candidate is highly organized, customer-focused, ethical, and performance-driven with a strong understanding of dealership finance operations, lender programs, and team leadership. This individual must work closely with sales leadership and dealership staff to ensure smooth deal flow, timely funding, and a consistent customer experience.
Responsibilities
- Customer Experience & Deal Structure
- Deliver a professional, transparent, and customer-focused finance experience
- Present financing, leasing, and protection product options clearly and ethically
- Assist customers in securing financing through approved lending institutions
- Ensure all deals are structured accurately and efficiently
- Support sales managers and sales consultants in deal progression and approvals
- Maintain a strong focus on customer satisfaction and long-term relationships
Finance & Insurance Operations
- Present all available F&I products including:
- Vehicle Service Contracts
- GAP Protection
- Tire & Wheel Protection
- Maintenance Plans
- Key Replacement
- Additional protection products as applicable
- Maintain strong product penetration and per-copy averages
- Monitor contracts in transit (CIT) and funding timelines
- Ensure all paperwork is accurate, complete, and compliant
- Minimize chargebacks and funding delays
Compliance & Accountability
- Maintain compliance with all federal, state, OEM, and lender regulations
- Ensure adherence to dealership policies and ethical standards
- Stay current on lender programs, compliance updates, and industry changes
- Protect dealership profitability while maintaining customer trust