Job Title: Parts Manager
Location: Gengras Subaru
Department: Parts & Service
Reports To: General Manager
Job Summary:
Gengras Motors is seeking a dynamic and experienced Parts Manager to lead our Subaru parts department. The ideal candidate will be responsible for overseeing all aspects of the parts department, ensuring efficient operations, inventory accuracy, and exceptional customer service. This individual will play a key role in maximizing profitability while upholding the Gengras Core Values: Caring for Others, Honesty and Integrity, Passion, and Continuous Growth.
Key Responsibilities:
Operations & Inventory Management:
- Maintain optimal inventory levels to support service and retail sales while minimizing obsolescence.
- Manage and order parts efficiently to meet customer demand and manufacturer requirements.
- Implement processes for effective parts storage, organization, and accessibility.
- Monitor parts turnover and adjust stocking levels accordingly.
- Conduct regular cycle counts and full physical inventory checks.
- Ensure compliance with manufacturer parts programs, policies, and reporting.
Sales & Customer Service:
- Foster relationships with retail customers, service advisors, and technicians to drive parts sales.
- Develop and execute strategies to increase wholesale and retail parts sales.
- Provide exceptional customer service by promptly addressing inquiries and resolving issues.
- Ensure timely and accurate fulfillment of internal and external parts orders.
- Oversee the sales of accessories and promote upselling opportunities.
Financial & Performance Management:
- Establish and maintain department profitability through effective pricing strategies and expense control.
- Analyze financial statements, track key performance indicators, and implement necessary adjustments.
- Set sales goals and develop action plans to achieve revenue and profitability targets.
Team Leadership & Development:
- Recruit, train, mentor, and develop a high-performing parts team.
- Conduct regular performance evaluations and provide coaching for continuous improvement.
- Promote a positive, collaborative, and professional work environment.
- Ensure adherence to company policies, safety protocols, and regulatory requirements.
Qualifications & Requirements:
- Previous automotive parts management experience (Subaru experience preferred).
- Strong knowledge of automotive parts inventory management, ordering systems, and sales strategies.
- Experience using DMS and inventory management software (CDK, Reynolds & Reynolds, or similar).
- Proven ability to lead and motivate a team in a fast-paced environment.
- Excellent communication, problem-solving, and organizational skills.
- Ability to analyze data and adjust strategies to drive profitability and efficiency.
- High school diploma or equivalent required; college degree or relevant certifications preferred.
Why Join Gengras Motors?
- Competitive salary + performance-based bonuses
- Comprehensive benefits package (health, dental, vision, 401(k), paid time off)
- Career advancement opportunities within a growing dealership group
- A supportive and values-driven company culture
At Gengras Motors, we believe in serving others and fostering continuous growth. If you are passionate about the automotive industry and committed to excellence, we invite you to apply for the Parts Manager position at our Subaru dealership.
Apply Today and Join the Gengras Team!
Jim Tierney
Jtierney@gengras.net
860-690-4228